Atlassian conceptsAtlassian Certified Jira Administrator for CloudAdministration
ACP-120 system administration: what the exam tests
What ACP-120 asks about system administration: backup and CSV imports, default user preferences, attachments and time tracking settings.
Importing a cloud backup overwrites the site's database, and new users get no app access until you grant it. A CSV file must have a Summary column in its header row before Jira will import it.
01 What does ACP-120 test about system administration?
You reach a question about a site import the night before your mock exam and realize you have never run one. The exam still expects you to know what each import keeps, overwrites and needs.
You also need default user preferences, attachment limits and time tracking settings.
What the exam asks about in this domain
- Backup and importCloud backups, CSV files and third-party imports
- Global user settingsDefault user preferences and what users can change
- Attachments and time trackingPermissions, size limits and time tracking settings
Know imports, default user settings, attachments and time tracking.
02 What does an import change?
Importing entities.xml and activeobjects.xml overwrites the cloud site's database. Imported users merge with existing cloud users and can gain app access or permissions, while new users get no app access until you grant it.
A CSV import needs a Summary column, lists parent work items before their children, and cannot create new status values.
A backup import overwrites the database, so check app access afterwards.
03 How do default user settings work?
Default user preferences apply when an account is created, and each user can then change them in their profile. An admin can force an email format with Apply, after which users cannot edit it.
Public and anonymous users inherit the site's defaults, since managing personal settings needs a login.
Defaults apply at account creation, and Apply locks the email format.
04 What limits apply to attachments and time tracking?
Attachments and time tracking side by side
Attachments
- Enabled by default
- Create Attachments to attach files
- Delete Own Attachments to remove your own
Time tracking
- Enabled by default
- Work On Work Items to log time
- Default unit for time logged without one
The per-file attachment size defaults to 1 GB and can go up to 2 GB. Disabling and re-enabling time tracking loses no existing data.
Attaching needs Create Attachments; logging time needs Work On Work Items.
Summary
- A backup import overwrites the cloud site's database.
- A CSV header row must include a Summary column.
- Attachments default to 1 GB per file, up to 2 GB.
